Homescreen architecture

The problem:

“As a user, I would like it to be easier to keep track of my finances.”

Our solution:

By bringing our financial tools to the heart of the Monese experience, we can help keep users in control of their finances, therefore better tailoring Monese to their needs and improving retention.

My Role


UX Strategy & research


Design Direction


User testing


Project management


A/B test analysis

Useful insights

Where previously we had shown a continuous list of transactions, we introduced a set of insightful widgets to the homescreen. This allows users to get a better instant overview of their finances, and gain quicker access to the financial tools they use with Monese such as recent payees, spending insights, budgeting and savings.

Sending payments

The problem:

As a cross-border banking service, our customers needs have multiple use cases when it comes to paying another person or business. These span across both domestic and foreign exchange transfers in a variety of global currencies.

Our solution:

We built a versatile payments platform that allows users to quickly pay their most frequent payees in just a few taps, along with the ability to quickly find and pay those around them in their close proximity. Users can also make global foreign currency payments in 13 currencies, setup standing orders, request money from others and transfer funds between their own accounts.

My Role


Initial UX/UI design


Design Direction

Pricing plans

At the final stage of the onboarding journey, the user can select one of our 3 pricing packages that works best for how they would like to use their account. Alongside the list of plan benefits features a visual of our new vertical debit card design, tailored to represent each pricing package.

Onboarding

The problem:

Our users are based across any of the 31 countries within the European economic area (EEA), and need a banking service that doesn’t require a lengthly proof of address or credit history. As a regulated banking service, we are however required to understand certain details about our customers to ensure that everyone is using the service in a way that complies with the law. This is referred to as ‘KYC’ (Know your customer).

Our solution:

We built a fast onboarding journey that guides the user through a series of checks including ID document scanning and a video selfie recording. Customers can choose to open a GBP, EUR or RON account, and select a pricing package that suits their usage needs. Users can complete the flow, order their debit card and topup the account in just a few minutes.

My Role


Initial UX/UI design


Design Direction

Pricing plans

At the final stage of the onboarding journey, the user can select one of our 3 pricing packages that works best for how they would like to use their account. Alongside the list of plan benefits features a visual of our new vertical debit card design, tailored to represent each pricing package.

Next

Monese Brand Design